This privacy policy (the “Privacy Policy”) explains the types of information that Spaceworks NYC (“Spaceworks NYC,” “we”, “our” or “us”) may collect from you or that you may provide when you visit the website and social media platform at www.spaceworksnyc.org (the Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

ACCEPTANCE OF THIS PRIVACY POLICY: PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE YOU START USING THE WEBSITE.  BY BROWSING, ACCESSING, OR USING THE WEBSITE, YOU AGREE AND AFFIRM THAT YOU HAVE READ AND ACCEPT THIS PRIVACY POLICY AND OUR TERMS OF USE (LOCATED AT https://spaceworksnyc.org/terms-of-service/) AND YOU AGREE TO BE LEGALLY BOUND THEREBY. IF YOU DO NOT AGREE TO ALL OF THE PROVISIONS IN THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THIS WEBSITE OR TO PROVIDE US WITH ANY PERSONALLY IDENTIFIABLE INFORMATION, AND YOU MUST IMMEDIATELY EXIT AND MAKE NO FURTHER USE OF THE WEBSITE.

This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

You may choose not to provide certain information to us, but as a result, you may not be able to participate in certain activities or transactions provided on or through the Website. This Privacy Policy does not change or alter the terms of any other contract, policy or agreement between you and Spaceworks NYC.

This Privacy Policy

This privacy policy will notify you of the following:

  • What information is collected from you through the Website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information that you provide to us.
  • How you can contact us regarding our use of your information

Information We Collect and How We Collect It

We may collect “Personally Identifiable Information,” including, but not limited to, your contact information (i.e. name, e-mail address, postal address, telephone number) as well as other information such as demographic data (i.e. gender and date of birth) and employment and financial information, subject to the terms of this Privacy Policy, when you provide such information to us so that we can:

  • allow you to create an account (a “User Account”), username and password and access a specialized portion of the Website;
  • allow you to create a user profile on your User Account;
  • allow you to reserve space at one or more Spaceworks NYC location;
  • allow you to donate to Spaceworks NYC;
  • allow you to purchase tickets and Spaceworks NYC products;
  • communicate with you regarding volunteer opportunities;
  • contact you to respond to inquiries and messages you send to us related to the Website and/or related to obtaining a Spaceworks NYC card, scheduling a tour of our spaces, items lost at any Spaceworks NYC location, issues with any of our spaces or equipment, issues with making a reservation with us, and other related issues
  • add you to our mailing list and/or to communicate with you regarding Spaceworks NYC and the services it offers, including but not limited to, pricing, special promotions and discounts. 

In all of these cases, we will collect Personally Identifiable Information from you only if you voluntarily submit such information to us. However, we may collect non-personal information in order to operate, maintain, and improve the Website and our services.

We also collect information about you but that does not identify you and information about your internet connection, the equipment you use to access the Website, and usage details. We collect this information automatically as you navigate through the Website. Information that we collect automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies. We use this information to develop, improve, and optimize our Website and our services and to analyze usage data.

Payment Processing

Please be aware that if you submit a payment through the Website, such payment will be processed by Stripe, and will be subject to the privacy policy located at https://stripe.com/en-US/privacy. Spaceworks NYC is not responsible for the policies or activities of Stripe and we suggest that you contact Stripe directly if you have questions about the Stripe privacy policy.

How We Share Information

Except as provided in this Privacy Policy, or as otherwise permitted or required under law, we reasonably attempt to ensure that we do not intentionally disclose any Personally Identifiable Information submitted by you through the Website to any third party without having first received your permission (through your opting in or otherwise agreeing to the disclosure of such information).

We will not rent or sell your information to third parties.  We may, however share information as follows:

  • We will release information, which may include Personally Identifiable Information, as required by law to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order.
  • We may also transfer or share user information, including Personally Identifiable Information with our legally affiliated businesses or in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change.
  • We may provide access to your Personally Identifiable Information you submit to us, and other information to certain contractors who are performing services for us in connection with our Website or in connection with the products or services that you have requested (each a “Service Provider”).  Any Service Provider given access to your information will be bound by reasonable confidentiality clauses.
  • We may use your Personally Identifiable Information to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes and/or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers or others.
  • We may collect Personally Identifiable Information from you in connection with optional special offers or promotions. We will share such information with necessary third parties for the purpose of carrying out the special offer or promotion. Your participation in the special offer or promotion constitutes your consent to such disclosure and use of such Personally Identifiable Information.
  • We may freely share aggregate and/or anonymized data and information from which you cannot personally be identified.
  • We reserve the right to use your Personally Identifiable Information to send you communications regarding changes to this Privacy Policy or the Terms of Use.
  • We may also share certain information with our third-party partners. This information would allow these third-party networks to, among other things, deliver targeted services.
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Information You Share With Third Parties and Third Party Websites

You acknowledge that the Website includes content and links posted and provided by third parties.  Spaceworks NYC is not responsible for your interaction with any links or content (including User Contributions) that it does not provide on the Website, and for such third parties’ collection or use of your information.

Additionally, the Website may include links to pages on third-party websites, such as our Facebook, Twitter, Instagram and LinkedIn pages, that we think will be of interest to you and are not operated by Spaceworks NYC.  These third-party websites have separate data collection and privacy practices independent from ours, and Spaceworks is not responsible for the policies or activities of such other websites. Please contact such third parties directly if you have questions about their privacy policies.

Cookies and Tracking Technologies

The Website may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how visitors make use of the Website.  Through the use of cookies, we may automatically collect certain non-personally identifiable information when you visit the Website, including, but not limited to, the time and date of your visit, the pages that you access, and the number of times you return to the Website. This information is not used to identify you, but is used in the aggregate to help us improve and enhance the website experience for all of our visitors. If you would prefer not to have such cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by so rejecting the cookies, you may be unable to fully access the offerings on the Website.

We may also collect information through the use of clear gifs (also called Web Beacons and Web Bugs) in selected e-mail messages we send to you. These are tiny graphic files, not visible to the human eye, that are included in HTML-based e-mails and used to let us know which e-mails we send are opened. Clear gifs may also see or read cookies on your computer. When authorized by us, third parties specializing in monitoring aggregate statistical use of the Website with whom we contract, may use cookies, our web log files, web beacons, and other monitoring technologies to compile anonymous aggregate data.

Additionally, we may use IP address information to count and track aggregate visits to the Website, to help diagnose problems with our server, and to administer the Website. We do not link IP addresses to anything personally identifiable, so while a particular user’s session can be tracked, the user remains completely anonymous.

Spaceworks NYC is not aware of nor will be held responsible for third parties’ collection or use of your information.

Kids These Days

We don’t knowingly collect information from anyone under 18. If you are under 18, please do not: (i) use or provide any information on the Website or (ii) provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from an individual under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us at media@spaceworksnyc.org.

How We Store Your Information

We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.  Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. Spaceworks NYC uses Stripe as a payment gateway, and you should refer to their privacy statement and terms of service for more information.

You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.  The computers/servers in which we store personally identifiable information are kept in a secure environment to which only Spaceworks NYC affiliates with a reasonable need to know have access.

Security of Information

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your information, including your Personally Identifiable Information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online, and we make good faith efforts to store your information in a secure operating environment.

You must also seek to protect against unauthorized access to any information that you use in connection with the Website, and you should remember to close the browser when you step away from your computer and when you have completed your activities on the Website. If you choose to create an Account on the Website, you must treat your user name, password or any other piece of information related to your Account (“Account Information”) as confidential, and except as otherwise stated herein, you must not disclose Account Information to any other person or entity.

You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your Account at the end of each session. You should use particular caution when logging into and viewing your Account, and when submitting Personally Identifiable Information through the Website using public or shared computers so that others are not able to view or record your Account Information or other information on your Account or otherwise.

In the event that we determine that there has been a security breach resulting in the unauthorized disclosure of Personally Identifiable Information to a third party, we will notify individuals whose Personally Identifiable Information has been so disclosed as required by law.

Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect the information you submit to us, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Electronic Communications and Opting in and Opting Out

When you communicate with us electronically, via e-mail or otherwise, you consent to our use of the information you have provided, and you further consent to receive electronic communications from us.  If you would prefer not to receive such communications, you can opt out of/unsubscribe to our e-mail lists by clicking on the “opt out”/“unsubscribe” line at the bottom of the e-mail you receive from us.  You should be aware, however, that (i) it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request, and (ii) we are unable to have your information removed from the records of any third party who has been provided with your information in accordance with this Privacy Policy.

User Contributions

By using the Website, you confirm that you understand and agree that Spaceworks NYC is providing the Website as an open social platform on which you may create a profile, post, comment, interact with others, and otherwise contribute to Website content (all such contributions are “User Contributions”).  This means that other users, and the general public, may be able to view and search User Contributions that you make available through the Website. You will still retain your rights in your User Contributions, subject to any license included in the Terms. If you wish to change how public you make your User Contributions, please see our FAQ for more information on how to manage your Website privacy settings.

Updates to This Privacy Policy

We encourage you to review our Privacy Policy not just the first time you visit the Website but periodically afterwards since we may modify our Privacy Policy from time to time. The date of the last update of the Privacy Policy will always be posted below:

This Privacy Policy was Last Revised on April 10, 2019.

If we make any substantive changes to our Privacy Policy in the future with regard to how we use Personally Identifiable Information, we will incorporate those changes here. Your continued use of the Website after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue use of the Website.

California Residents Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to media@spaceworksnyc.org or write us at 540 President Street, Unit 2E, Brooklyn NY 11215.

Reviewing, Correcting or Requesting that We Discontinue use of Your Personally Identifiable Information

If you would like to review the current details of your Personally Identifiable Information, or if you would like us to either change, or discontinue use of your Personally Identifiable Information, please contact us at: media@spaceworksnyc.org. We reserve the right to verify your identity in connection with any such request.

Our Contact Information

If you have any questions or comments about this Privacy Policy, the practices of any of the Website, or your dealings with Spaceworks we encourage you to contact Spaceworks at:

Spaceworks NYC
540 President Street, Unit 2E
Brooklyn, NY 11215
Telephone: (718) 408- 8755
E-mail: info@spaceworksnyc.org